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Generative AI Use Cases in Contract Lifecycle Management

Organisations adopting contract lifecycle management (CLM) platforms are increasingly integrating generative AI to accelerate review, improve visibility, and automate routine legal and procurement tasks.

This Gartner® Quick Answer outlines six emerging GenAI use cases, from agreement summarisation and conversational chatbots to precision redlining and agentic workflows, and explains their relative maturity, benefits, and cautions to help teams deploy AI responsibly and prioritise low-risk, high-value opportunities first.

10+ years serving global enterprises
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Organisations are rapidly moving beyond experimentation and embedding generative AI directly into contract lifecycle management (CLM) processes. From summarising complex agreements to automating workflows and contract review, vendors are releasing practical capabilities that promise faster turnaround, improved accuracy, and reduced manual effort. Yet not every use case carries the same value or risk. Knowing where AI is mature, and where caution is required, is critical before investing.

The Gartner Quick Answer: Generative AI Use Cases in Contract Life Cycle Management provides a clear, evidence-based view of which GenAI applications are ready today, which are emerging, and how each should be evaluated for benefits and cautions.

Inside this research note, you’ll explore:

  • Six primary GenAI use cases reshaping CLM, including agreement summarisation, conversational AI/chatbots, clause and template creation, contract ingestion and clause extraction, precision redlining, and agentic workflows
  • Maturity levels for each use case, helping you prioritise low-risk, high-adoption capabilities first
  • Practical benefits such as faster reviews, improved visibility, and streamlined administration across legal, procurement, and sales
  • Known cautions and risks, including accuracy limitations, training requirements, and the need for human validation
  • Guidance on where AI delivers immediate value versus where oversight and phased rollout are essential

Stop guessing where AI fits into your contract process. Download the research to understand exactly which GenAI use cases deliver measurable impact today, and how to adopt them with confidence.

Full table of contents

Overview of Generative AI in Contract Lifecycle Management

Six Primary GenAI Use Cases and Maturity Levels

Agreement Summarisation

Conversational AI and Chatbots for Contract Intelligence

Clause, Contract and Playbook Template Creation

Contract Ingestion and Clause Extraction

Precision Redlining and Emerging Agentic Workflows

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