When you work with us, we begin by spending quality time with you, figuring out who you really are and what you’re really about. Then we start building: We come up with a brand strategy that tells your story. We help you shape your product in a way that will make your customers happier and more productive. We build digital experiences that get the word out to the people who are looking for you, whether they know it or not. In short, we help you become more you. And then we help everyone else understand why you are exactly what they are looking for.
Generative AI (GenAI) is rapidly transforming how businesses operate, becoming an essential tool for enhancing efficiency and innovation. By 2025, GenAI is expected to significantly influence 70% of textand data-driven tasks, a dramatic increase from just 10% in 2023.1 Yet, organizations across all sectors struggle with similar questions—where tostart, how to start, what use cases it applies to, and what solutions they should get. The landscape is diverse and becoming more complex as new solutions emerge and innovation happens. This guide provides some practical guidelines to help you plan your next steps.
We aim to help you stay ahead of the curve, by sharing valuable insights from our AI experience, conversations with analysts, experts, our customers, and the collective wisdom of our strategic partners. One of the key areas of focus when considering GenAI is what type of solution is right for your needs. In this Guide, we cover three models.
GenAI Features
A practical first step to leverage GenAI is by utilizing the AI-enhanced features already integrated into your existing legal software, including contract lifecycle management (CLM) systems, legal research databases, and eDiscovery tools. These enhancements make it easier to begin realizing the benefits of GenAI in your daily operations.
Vertical GenAI
As adoption of GenAI increases, the demand for sophisticated, industry-specific solutions becomes more critical. Vertical GenAI, trained on legal data, documents, and legal frameworks, offers precise support for tasks such as contract analysis, legal research, drafting, and compliance reviews, making it indispensable for advanced legal operations
System Integration
Looking forward, GenAI presents the exciting potential to seamlessly integrate legal services across your organization. Envision a future where legal contract reviews are intelligently automated within your sales, CRM, and HR systems proactively flagging compliance issues to your legal team in real-time, enhancing operational efficiency and compliance.
One of the most accessible and practical approaches for legal teams is to make use of the GenAI-boosted features and capabilities within the products they use every day. In this chapter, we’ll explore the value of GenAI features where you already work.
GenAI Where You Work
One of the key benefits of this approach is that it’s straightforward for the business and users. It’s low risk but is a significant first step into utilizing the technology. This approach allows you to leverage the power of GenAI while maintaining the familiarity of your existing products and applications.
Projections from Gartner indicate that by 2026, over 70% of independent software vendors(ISVs) will have incorporated generative AI capabilities into their enterprise applications—a remarkable surge from the current figure of less than 1%, as of July 2023. Adding GenAI capabilities to existing technology or applications require a thoughtful approach by vendors and a balance of innovation with the practicalities of the systems.
Discuss with your vendors if GenAI is already available in their application. If it is already available, how do you get access? Then,assess how it aligns with your use cases and identify where you and your team see value.
GenAI features should blend smoothly with the application and workflow. However, in some cases, GenAI will transform features and eliminate steps or the task itself, changing the workflow. In these scenarios, you’ll want to get insight into the new operation.
Next, ask your vendor about the AI roadmap. This is an opportunity to get more insight into what your vendor has planned
Continuously learning and using GenAI tools are important to truly understand and realize their value.
A recent study by Leah (2024) found that a staggering 39% of legal professionals cite contract review and analysis as their top use case for GenAI. This statistic dispels the myth that lawyers are skeptical of GenAI; and many in the legal sector are embracing GenAI as a transformative tool.
From AI-powered negotiations, discovery through deep analysis to legal advice, incorporating GenAI delivers ground breaking innovations. These tools not only enhance efficiency, reduce errors, and minimize risk, but also provide real-time insights into past negotiations – an invaluable capability previously unimaginable without the speed and accuracy of GenAI.
GenAI integration enables CLM systems to automate the entire contract lifecycle—from creation through compliance monitoring. Features like AI-powered automated redlining streamline processes, save time, improve accuracy, and reduce errors while maintaining consistent adherence to legal standards.
While GenAI in your existing applications offers numerous advantages, it is not without its challenges. Key considerations include ensuring data privacy and security, especially in sensitive domains, balancing the automation capabilities of GenAI with the need for human oversight, and addressing complexities with legacy systems.
As we move forward, adding GenAI to existing products and applications will become a norm rather than an exception. This approach offers a pragmatic and effective pathway for organizations to harness the power of AI, enhancing their products and services while staying aligned with their current technological ecosystems.
Create Records
Automatically detects and analyzes the contract files and produces document records. Captures details automatically to decrease the need for manual entry, saving time and reducing errors.
Compliance & Review
Reviews contracts, including third-party paper, to assess and score the business risk in these critical documents. Reviews the non-compliant text and suggests redlines based on best practices, playbooks, and prior negotiations.
Collaborate & Negotiate
Get to signature faster by using insights from prior negotiations, playbooks, and best practices to inform negotiations. Library of pre-built AI prompts designed for better contract negotiations.
Manage & Search
Automatically identifies and tracks all obligations and associated risks. Analyzes all contracts in the repository and answers detailed questions about any agreement.
Summarize
Summarizes contracts and supports faster, more informed decision-making revealing key themes of the agreement.
Translate
Translates an entire contract or clause and extracts in multiple languages.
In the evolving world of GenAI specialized vertical solutions (tailored to specific domains) will revolutionize how professionals work. This chapter delves into the transformative impact of vertical-specific GenAI for legal.
While horizontal GenAI offers broad applicability and flexibility across various tasks, vertical-specific AI delivers enhanced performance and greater precision in targeted areas, by leveraging tailored expertise and specialized training data. By 2027, over halfof the generative AI models used by enterprises will be domain-specific(industry or business function), up from 1% today.
The Rise of Vertical AI Solutions
GenAI vertical solutions are bespoke tools that cater to a specific vertical or domain. In fields like legal, GenAI is more than a tool, it’s a partner in decision-making and task execution.
Understanding Nuances
The effectiveness of a GenAI lies in its understanding of the domain it serves. In the context of legal, this means the AI is trained to understand complex legal language and documents, interpret laws, and compliance. Legal GenAI is trained to understand the subtleties of legal terminology and the intricacies of legal frameworks. It is an invaluable asset for legal professionals who navigate these complexities daily.
Adopting GenAI like Leah is about enhancing productivity, gaining a competitive edge, and setting the pace and narrative within your organization. As the legal sector becomes increasingly tech-driven, law firms and legal departments leveraging GenAI to position themselves at the forefront of innovation.
This early adoption is crucial, especially in a landscape where technological agility often dictates market leadership.
Subroto Mukerji, CEO, Integreon
When you work with us, we begin by spending quality time with you, figuring out who you really are and what you’re really about. Then we start building: We come up with a brand strategy that tells your story. We help you shape your product in a way that will make your customers happier and more productive. We build digital experiences that get the word out to the people who are looking for you, whether they know it or not. In short, we help you become more you. And then we help everyone else understand why you are exactly what they are looking for.
