Pharma Oncology Team Rolls Out Contract Management in Phases

A pharmaceutical division needed a careful, phased rollout to improve contract management while meeting strict internal validation and compliance requirements.
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"In these large pharmaceutical environments, platform implementations take four to five times longer than you'd expect due to validation requirements."

Senior Director of Business Operations

Challenge

A leading pharmaceutical company's Oncology division faced the complex challenge of managing contracts within a highly regulated pharmaceutical environment while maintaining independence from the broader corporate instance. The organization required extensive validation documentation, multi-departmental security approvals, and comprehensive change management planning to ensure compliance and successful adoption.

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Solution Search

Under the leadership of a System Owner, the division took a methodical approach to implementing Leah CLM platform with 30 user licenses and Leah capabilities. The implementation strategy reflected careful change management planning with a phased rollout:

  • Core contracting team deployment for initial two weeks
  • Feedback loops and critical improvement cycles
  • Expansion to project management team
  • Broader business user rollout planned for 1-2 months post-launch

"We took forever to get to this point to ensure configuration solidity," explains the Senior Director of Business Operations. "Change management is challenging and requires measured adoption."

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Why Leah

Outcome

1. Methodical Validation Process

  • Extensive documentation meeting pharmaceutical requirements
  • Multi-departmental security review coordination
  • Comprehensive UAT execution‍

2. Strong Change Management

  • Phased rollout strategy
  • Regular feedback incorporation
  • Clear communication channels

3. Vendor Partnership

  • Daily UAT collaboration
  • Responsive support for urgent needs
  • Proactive feature demonstrations

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