Why a Global Cleaning Equipment Manufacturer Chose Leah for Contract Repository Consolidation

A global cleaning equipment manufacturer, a global manufacturing company in the cleaning equipment and industrial equipment sector, faced a contract management crisis that was draining productivity across the organization. Contracts were scattered across multiple repositories, stored on paper files, and completely disjointed throughout the company. The fragmentation created a recurring operational problem: employees couldn't find critical agreements when they needed them.

The impact was measurable and widespread. The legal team received search requests "pretty regularly" from colleagues across departments—procurement, sales, operations—unable to locate vendor agreements, dealer contracts, or facility leases. Internal emails asking "do you have this contract, where could this be, is this in a file somewhere?" became a constant interruption, pulling team members away from higher-value legal work to conduct manual searches through historical files.

This wasn't just an inconvenience—it was a systematic time drain affecting multiple employees and creating risk exposure. With operations spanning North America, Mexico, and coordination with a German parent company, the company managed complex multi-entity contracts including 300+ annual dealer agreements, long-term facility leases, supplier relationships, and service contracts. The inability to quickly access these critical agreements created delays in contract reviews, compliance verification, and business decision-making.

The company needed a solution that would eliminate this search inefficiency and provide a single source of truth for their contract portfolio across multiple geographies and business divisions.

A global cleaning equipment manufacturer's legal and contracts team knew they needed more than just another document storage system—they needed true contract centralization with robust search capabilities that would work across their complex organizational structure. The evaluation criteria were straightforward but critical: eliminate the fragmented repository problem, enable self-service contract access for business users, and deliver measurable time savings through search efficiency.

The team evaluated multiple CLM solutions, looking specifically for a platform that could handle their multi-entity complexity. With separate business divisions including Material Handling and materials operations, each requiring distinct contract tracking and entity association, they needed a system sophisticated enough to manage organizational complexity while remaining intuitive enough for cross-functional adoption.

Search functionality was non-negotiable. The platform had to enable employees across departments to find legacy agreements instantly without legal team intervention. Repository consolidation was the primary objective—not advanced AI capabilities or complex workflow automation, but fundamental contract organization and access.

The team also considered their technology environment, operating primarily on Google Workspace with some Microsoft Suite usage, and needed a solution that could integrate with their existing tools while supporting their international operations spanning US and Mexican entities.