Choosing the right contract lifecycle management (CLM) solution is a crucial decision for any business. Today, we're comparing two leading CLM platforms - Leah and Icertis - to help you understand which option offers the best user experience, usability, and value for money.
Leah and Icertis are both renowned for their comprehensive CLM capabilities. While Icertis is recognized for its extensive features, Leah focuses on delivering a more streamlined, cost effective and user-friendly experience. When it comes to the needs of legal professionals, CIOs, IT managers, procurement managers, supply chain managers, revenue operations and others, the choice of CLM solution can significantly impact daily operations and long-term success.
It is crucial for platforms to prioritize user experience over an overwhelming feature set. While Icertis may present an array of functionalities, the true value lies in how effectively users can leverage those features.
In contrast, Leah excels by offering a robust suite of tools designed for efficiency and ease of use, ensuring that teams can navigate functionalities swiftly and effectively. By focusing on a streamlined experience, Leah enables organizations to eliminate unnecessary complexity, which not only accelerates user adoption but also significantly boosts productivity.
This commitment to simplifying contract management allows users to direct their attention to what truly matters—strategic decision-making and driving business outcomes—rather than getting bogged down in a cumbersome interface or the noise of excessive options. Thus, the emphasis should not merely be on features but on delivering meaningful, user-centric solutions that meet the needs of modern businesses.
Icertis's vast array of features can sometimes feel overwhelming. Some reviewers mention that the “system is not intuitive, and users require a lot of support.” Its complexity can make the user interface seem outdated and cumbersome, leading to slower user adoption and longer training times. In contrast, Leah prides itself on a modern, intuitive interface designed for ease of use. This translates to quicker user onboarding, reduced training times, and higher overall satisfaction.
A simplified user interface isn't just about aesthetics—it impacts productivity. Legal teams and contract managers can execute tasks more efficiently, thanks to Leah’s user-friendly design.
Implementing a CLM solution can be a daunting task. Icertis’s extensive setup process, while robust, often requires significant time and resources to configure. Getting a use case up and running can be particularly challenging due to its sheer scale. On the other hand, Leah offers a smoother, faster implementation process. Its no-code configuration minimizes the need for extensive support and customization, leading to a lower total cost of ownership. Leah also supports nonlinear adoption, allowing clients to start with immediate priorities and expand over time. This flexible approach helps organizations realize value at their own pace.
Leah’s easier configuration means businesses can start reaping the benefits sooner. With less downtime and a simpler setup, your team can focus on what matters most.
Icertis's pricing structure, with its user-based and module-based fees, can exceed budget expectations when additional features are required. Furthermore, the implementation and maintenance costs associated with Icertis can be substantial. These high costs can strain budgets and delay the realization of business benefits. Leah, however, reduces these financial burdens with its no-code configuration and a straightforward pricing model. This approach not only slashes implementation time but also cuts down on ongoing maintenance costs.
Leah’s faster time-to-value ensures that businesses start seeing returns on their investment much sooner. It offers a compelling value proposition by accelerating the realization of business benefits.
The contrast between embedded AI and external partnerships in the legal tech landscape is starkly illustrated by Leah's innovative ecosystem of customizable legal-specific AI models. This platform offers embedded guardrails that ensure secure, reliable solutions tailored precisely to unique customer needs, adeptly supporting a diverse range of legal applications. The provision for customization and AI-assisted configurability not only enhances flexibility and scalability but also streamlines onboarding, thereby accelerating the time to value.
In stark opposition, Icertis's lack of embedded AI highlights a significant vulnerability, as the company finds itself insufficiently equipped to match the pace of its competitors who are seizing the advantages of integrated technologies. This absence severely constrains product innovation and positions Icertis in a precarious situation where it risks obsolescence.
Relying on external partnerships to bridge this gap introduces a myriad of challenges, including potential integration difficulties and an over-reliance on the evolving technology roadmaps of external entities. As these partners advance their own AI goals, Icertis is likely to face ongoing hurdles in aligning its solutions with ever-evolving market demands, ultimately jeopardising its competitive viability in a landscape that prioritizes rapid and intelligent responses.
Real-world experiences underscore the advantages of Leah. Legal professionals and IT managers frequently highlight the platform’s ease of use, quick implementation, and superior customer support.
"A user-friendly and supportive tool that improves the contract processes and provides reporting functions. The implementation team with a fantastic project leader was very supportive to transfer our needs and tailor them into the system."
-Paralegal, Healthcare and Biotech
"Leah is enhancing business transparency and record management whilst delivering efficiency gains in contract review and approval through its AI and workflow management."
-Richard T, Head of Legal
https://www.youtube.com/watch?v=YaJfghbmiKM
Hannah Haynes, Senior Counsel and Chief Compliance Officer at Joerns Healthcare discusses how Leah helps her team be more efficient and transparent.
When selecting a CLM solution, factors like user experience, implementation speed, and overall value are paramount. While Icertis offers a feature-rich platform, Leah stands out with its emphasis on usability, quicker time-to-value, and cost-effectiveness.
Ready to experience the difference? Schedule a demo with Leah today and discover how our streamlined, user-friendly CLM solution can transform your contract management process.
